What should be the new mission of W3C?
As a new CEO of W3C takes the reins, the mission of W3C is getting a look over. W3C is the self-appointed steward of the Web. What happens at W3C will ultimately affect us all because the Web has become an integral part of our society. Going forward, W3C has made a commitment to be mindful of the needs of all Web users. How will they fulfill this commitment? And do you trust W3C to represent your interests?
A matter of trust
W3C has struggled with issues of trust since its inception. In 1998, an article entitled "The Web's Unelected Government" published by MIT's "Technology Review" revealed that many shared a mistrust of W3C. Technology Review editor-in-chief, John Benditt questioned the impartiality of W3C members who "...have a financial stake in the Internet-including such giants as Microsoft and Sun".
If all stakeholders in Web technology had a properly balance influence at W3C, and if there was an arms length relationship between paying members and the specification authors, mistrust would not be an issue. But the reality is that W3C is run like a business, where paying members get disproportionate representation and exercise disproportionate influence, and where some paying members actually get to write specifications that are clearly in their own self-interest. The interests of other stakeholders in Web technology are marginalized or ignored.
Even among the dominant (paying) players at W3C there is mistrust. A few years ago, browser vendors who no longer trusted W3C to promote their interests started WHATWG, a competing standards group. WHATWG continued to work on the evolution of HTML but on a different tack that would support browser vendors' interests. Although there is now some level of co-operation between W3C and WHATWG, Ian Hickson, head of WHATWG, confirmed the continuing mistrust of W3C in his statement that WHATWG serves the role of "an established 'escape hatch' in the hopefully unlikely event of a failure in the W3C's HTML working group".
Focusing on the wrong stakeholders
In a recent blog post, Jeffrey Jaffe, the new CEO of W3C, said "My first priority was to meet with the global stakeholders of the organization" and to determine "What are the stakeholders of W3C asking from us?" These statements show that W3C is squarely focused on its paying members who generate revenue for W3C through membership dues. Jeffrey Jaffe does mention the need to focus on other stakeholders in Web technology - users of the Web, but is this only lip service? How does W3C plan to become accountable to Web users? What effective processes exist that allow users of the Web to tell W3C that they are doing a crappy job as stewards of the Web, and that they need to consider replacing some of their stewards? How do the largest consumers of W3C standards - Web site creators - get to exercise proportionate influence? How can smaller vendors be heard if they cannot afford current W3C membership fees?
What is after all the mission?
W3C's mission used to be "To lead the World Wide Web to its full potential by developing protocols and guidelines that ensure long-term growth for the Web." Today, on its Web site, the mission statement reads, "W3C's vision for the Web involves participation, sharing knowledge, and thereby building trust on a global scale."
There is a big difference between the new and the old mission statements. Perhaps W3C failed to live up to the inspirational mission of the early years and now focuses on the one thing that eluded it over the years - trust?
Better than nothing, but not good enough
W3C may be better equipped than existing alternatives to develop future Web technologies, but that does not mean that W3C is doing things the right way. How is W3C going to change in order to be a better steward of the Web? What should W3C focus on going forward? Can W3C inspire people once again? And can an organization focused on money truly represent those who cannot or will not pay?
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